RPA IN TELECOM

Automation in Telecom can ease out the routines of network management, manual data entry & data accuracy to free space for innovation & growth.

How automation helps you

Efficient Data Flow

Offer specific data to a client/staff by brigding the gap between the data source & the user interface.

Customer Satisfaction

Automate back office routines for staff to free time for serving clients better. Spend more time in building relationships for higher Customer Lifetime Value.

Better Speed & Accuracy

RPA Bots works 24/7 with higher accuracy performing repetitive manual tasks at a much faster rate.

Reduced Costs

Lower the number of resources needed to complete a given task by automating repetitive tasks & streamlining the processes.

Reduce back office operations by 50%

Products

Digital Assistant

Resolve maximum queries of customers in their first call using digital assistants deployed with customer services providers. Bots copy relevant data from different files & folders in order to provide better solutions.

Reporting

Auditing needs data to be captured in a structured form with provisions to generate reports in a standard format.


Network Management

Information on downtime & system failures can be stored and retrieved by noted cause, system model, location of install and solutions for similar scenarios can be retrieved automatically.

Price Comparison

Get competitor pricing of competitors for various service offerings by automatically tracking and storing on a periodic basis.

1 %
ACCURACY & CONSISTENCY
1 %
REDUCE BACK OFFICE OPERATIONS
1 %
REDUCTION IN ANALYSIS TIME

Here are a few use cases

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